
11-27-2007, 05:03 PM
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Junior Member
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Join Date: Nov 2007
Posts: 4
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Trillonario.com
My name is Juliana from Trillonario.com. I see that there has been a big misunderstanding, and as we care of our clients, we believe it is essential to clarify any doubts which arise. I hope that we get things clear and that you feel free to contact me anytime.
Trillonario.com takes special care in sending the tickets on time, before each draw, and there was no exception in this case.
Kennyceb:
Let me explain further: it seems that you have looked at the time of the draw of the lottery, but wrong. There are lottery sites which claim “Time to Draw”, but this refers to the time when they close the buying tickets’ service, it seems concealing. “Time to Draw” does not necessarily refer to the drawing of the lottery per se, you should be careful and watch out because you thought the “Time to Draw” information was real, but due to this “lie” a big misunderstanding has arised.
Euromillions is played at 21 GTM, and looking at your FireFox, at that time it was 16 GMT. This means that 5 HOURS LATER the lottery would be played. Your ticket was uploaded at 17.22 –time in Spain. That is to say: 16.22 GMT. And a mail was sent to you at 17:35 GMT with your scanned ticket. 3 HOURS AND A HALF before the lottery draw. That means that the ticket was delivered in time.
Hopefully this situation is clarified, and you understand that Trillonario.com is a serious company, who preoccupies for it’s service and for it’s clients satisfaction.
I’m sorry you did not receive a reply before, we’ll pay careful attention to this forum as from now on so as to keep a fluent communication with our clients.
If you have any other doubts don’t hesitate in contacting me through: juliana@trillonario.com.
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