I agree... I used DHGate and it was a total scam. I didn't have the problem that the products were not authentic... my problem was that they were used and broken. My theory is that there are many many sellers selling "made in china" warranty returns. I found fingerprints (oily smudges) inside behind the NiCad batteries which tells me that someone took it apart in an attempt to repair it. I figure people are collecting "broken - beyond repair" stuff that makes it way back to the manufacturer in China... and then selling it back to us. I get the 360 degree "bary speak englash" responses that are intended to keep me guessing. Lesson learned on this one.