I just got a hold of the company, she told me that when I bought flowers from pro flowers, i was given a 10% Discount coupon. When i went to use this, i put in my information for easy saver plan, which i was not aware of, because i was having trouble using the coupon. This is all I thought I was using. I told her that the plan was never used because I didn't know it was there. She asked me why I did't call sooner. My husband gets the bills and pays them, He just brought it to my attention last night. When I pulled all the other bills, they have charged us since july. She told me she was only authorized to charge back two months, so they now have 5 months of my money for something I didn't know was there. I will not ever do business with proflowers again, and I will telll them why. How businessess take advantage of people is unbelieveable. I honestly thought I was going through a process of getting my 10 % coupon and it ended up costing me $74.75.