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I too got suckered into this scam on Proflowers.com. It wasn't until I had entered my email address and zip code in a window indicating that I had qualified for a discount on freight for my order at Proflowers did I realize I had been signed up in to Easy Saver Rewards. There's no way out, they've got you and your information and credit card number. I've complained to Proflowers but they claim they can't do anything. Maybe my complaints to the FTC (yes, you can complain at a Federal level) as well as BBB might get their attention.
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What a scam...
I called ProFlowers and EasySaver about the three months of unauthorized charges to my credit card made by EasySaver. I ordered flowers from ProFlowers and was signed up for EasySaver. I know I didn't agree to EasySaver as I never sign up for these kind of things (I don't even know what it is and what it saves me). The girl at EasySaver (Shannon) told me that I would have the three months of charges ($45)r refunded within 7-10 business days. Does anyone have experience with this, did anyone get there money back this easily? I am just not sure if I believe this. ProFlowers was no help. I know they will not go bankrupt by loosing me as a customer, but they did just loose a loyal customer. I am done with them! |
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same deal. I purchased from proflowers and got slammed by easy saver.
What a shame. I liked proflowers but will never order from them again. If there was fine print somewhere, I don't remember it. If they managed to HIDE a signup in a coupon (don't remember) it is still dishonest, and they still shared my credit card info with another entity. on my card statement: VISA PURCHASE EASY SAVER 800-355-1837 ,PA Terminal: 469216 14.95 if you call the 800 number, they will supposedly cancel and refund no questions asked. It seems they are expecting these calls. I suppose if you don't notice for months, chances are you aren't going to be getting all of your $$ back. Luckily I noticed days after the initial charge. If you've found this forum, be sure to post here and find another, new place to post about the scam! |
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Yep, got me too.
My in-laws were telling me that this just happened to them so my wife and I checked our statements and sure enough, there it was on ours. It's sad that buying flowers can be such an evil experience. I can hear my wife in the next room berating them! Anyway, I'm not convinced I clicked anything in the first place to initiate this. We cancelled my card which is a minor hassle but makes me feel a lot better. Ugh. |
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Yeah, we're placing complaints with the BBB and the Texas Attorney General. EMI has promised every penny back, we'll see.
I've spent the last 2 hours calling and writing everyone I know to warn them about this. |
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I just found this website and It's great! I was unlawfully getting charged on my CC by a company called "Easy Saver". Through this website I found out that once you order from "Proflowers.com" and use a coupon, somehow you're giving them permission to charge $14.95/mo. My husband ordered flowers on V-Day and this must have happened. I'm also checking out a company (Rhapsody Music) which has cont. charged us monthly. Apparently they "send" an E-mail & upon hearing no response, they take that as an affirmative! That's like going to a stranger's house, knock on the door.....yell "Hey, I'm gonna use your car", & if you don't a response...take the car out for a drive! What the !#$@^&$%%!!!! |
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I ordered from proflowers yesterday and the $15 dollar off coupon came up. If you READ directly above where you enter your info, it says in CAPS:
"JUST ENTER YOUR E-MAIL ADDRESS AND ZIP CODE AS YOUR ELECTRONIC SIGNATURE AND CLICK YES BELOW TO ACTIVATE YOUR EASYSAVER REWARDSSM MEMBERSHIP AS DESCRIBED IN OFFER DETAILS" That should be your first clue. Then ask yourself "what am I signing up for to get this coupon?" It says in fine print on the side of the page that you will be charged 1.95 for the first month and if you don't cancel before the end of the month, you will be charged 14.95/mo. thereafter. I actually did sign up for this service to get $15 off and will cancel before the next charge is made while keeping my coupon. It will be nice cause my Mom's Birthday is in a few weeks. You should always keep in mind that when you a getting a great deal online, there is always a catch and you should actively be searching for the catch before you do anything. To those who are upset, I guess you learned this lesson the hard way. |
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Quote:
Welcome to this forum and thanks for your post. |
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I am the victim of Proflowers / Easy Savers deceptive practice also. I saw several charges from EMI Marketing and Easy Saver on my credit card. I did not provide my information to either of these companies at the end of my Proflowers order and did not accept the 15% offer, so the information was definately given without my permission. FYI - EMI Marketing is the marketing company used by Easy Saver - why everyone believes that they can charge me for something I never requested is beyond me, but goes to prove that nobody's credit card/personal information is safe with Proflowers.
Contrary to Easy Savers "Terms of Membership" which can be found at easysaverrewards.com, the CORRECT NUMBER TO CALL TO STOP YOUR SUBSCRIPTION AND DEMAND THAT ALL CHARGES BE CREDITED BACK TO YOUR CREDIT CARD ACCOUNT IS 1800-444-9491. Alternatively, call Proflowers at 800-580-2913 and tell them you want these charges stopped and they will connect you to Easy Saver. Also, file a dispute with your credit card company and file a complaint with Better Business Bureau, consumer affairs, etc. |
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