Easy Savers - Page 3 - 419 Legal

manmademound · #21 (**permalink**) 04-15-2008, 08:33 PM

I had the same situation as everyone else. I had found a number once before and I called only to be on hold for 20 minutes so I eventually hung up, figuring no one was going to answer.

Then, doing some further research, I found this thread. I called the number at the top of the page and was almost immediately put through to an operator who when i ashed to have membership canceled and a refund issued she was able to do so fairly quickly. So we'll see if I actually get a credit and stop getting charged. I'll update when I see my next statement.

Thank you all for the information here. You're doing a service to everyday people who get scammed.

gmegas78 · #22 (**permalink**) 04-30-2008, 04:45 PM

Call 1800-pro flower and tell them to cancell it. they can and will do it for you! I was p'ed off when I saw what it had done!

jayne_wayne · #23 (**permalink**) 05-28-2008, 02:54 PM

I, too, was charged their initial fee of $1.95. The difference with my charge is that I ordered flowers for Valentine's Day in February and not again until May 4. I was charged the $1.95 April 30. I never accepted any discounts, so I don't know how they got my credit card number. I called Easy Saver and spoke to Anna. She told me I accepted the discount, and I told her I didn't. She said they sent an e-mail out letting you know about your membership and I told them I never received one. She then backtracked and said it was part of my Pro Flowers receipt. I have looked at my receipt, there is nothing on there about Easy Saver. She did say they would credit my credit card back. I do not know yet whether they did or not. I have made a complaint with the BBB (my husband is a VP at the National BBB! They charged the wrong person!), and have notified my credit card not to allow any further charges. They said they cannot do that, but did make note of my call. I will happily notify any other agencies I need to in order to put this company out of business. Unfortunately, I really enjoy ProFlowers, but will no longer use their company for flowers anymore.

kikimix101 · #24 (**permalink**) 05-30-2008, 06:48 AM

I ordered flowers for mother's day from proflowers.
The flower cost was only $20, but shipping was $40! I got an e-mail saying I would be able to get a rebate on my shipping from easysaver (This e-mail was also my receipt for my order) I thought "ok! great!" because when shipping is double the cost of the order...there's a problem.
So I went through the steps.
Then, today, when I was checking my online bank statement, I saw I had a charge from easy saver for $14.95.

I just contacted my bank via e-mail and next step is to contact easy saver, though being its almost 11pm, it will have to wait until morning.

I should also add, when I filled out for my rebate, I did find that I was told I would be charge $1.95 or so and if I didn't cancel my account, I would be charged for the month, but after I finished doing my rebate stuff, I immediately canceled my account (meaning, I didn't even have an account with them for 20mins), even filled out there little comment box giving my reason and I was still charged for the month...

traiday · #25 (**permalink**) 05-31-2008, 01:31 AM

I just got my bank statement with a notice from my bank letting me know that Easy Savor has been taking that same 14.95 out of my account for three months but that I should be concerned as this company has alot of red flags. I called the bank today as I have never even heard of Easy Savor and I have never placed an order from them for anything. The bank has done alot of research for me and found out that it was after ordering flowers for valentines day for my aunt these charges started. Easy savor said that they were an affiliate program of Proflowers.com. Luckily my bank did all the dirty work for me. They contacted Proflowers and Easy Savor, the end result was the bank demaded my money back and will refuse any further charges from them, So I will not have to worry about them for any future purchases I make. I will not be using Proflowers.com ever again as they think Easy Savor is doing them a great service by being affiliated with them.
I also had my card cancelled and now I have to deal with the inconvienece of waiting for a new card in the mail. But at least I will know that Easy Savor or Proflowers.com will never have my card info.

ms.J · #26 (**permalink**) 06-02-2008, 11:30 PM

I also recently made a proflowers/florist express purchase. I clicked on a survey for their site which also promised free delivery. I gave this site no credit card information whatsoever. I also did not sign up for any membership. I gave them my email only and stopped midway through this site that I had clicked on. Then immediately found a charge from easy saver who is affiliated with both proflower/ florist express. I found a number on another site to file a complaint with.

unsub1 · #27 (**permalink**) 06-07-2008, 03:57 AM

Wrong. I never clicked anything giving permission to give out my credit card numbers and charge me monthly.

Quote:

Originally Posted by myer0181

I ordered from proflowers yesterday and the $15 dollar off coupon came up. If you READ directly above where you enter your info, it says in CAPS:

"JUST ENTER YOUR E-MAIL ADDRESS AND ZIP CODE AS YOUR ELECTRONIC SIGNATURE AND CLICK YES BELOW TO ACTIVATE YOUR EASYSAVER REWARDSSM MEMBERSHIP AS DESCRIBED IN OFFER DETAILS"

That should be your first clue. Then ask yourself "what am I signing up for to get this coupon?" It says in fine print on the side of the page that you will be charged 1.95 for the first month and if you don't cancel before the end of the month, you will be charged 14.95/mo. thereafter.

I actually did sign up for this service to get $15 off and will cancel before the next charge is made while keeping my coupon. It will be nice cause my Mom's Birthday is in a few weeks.

You should always keep in mind that when you a getting a great deal online, there is always a catch and you should actively be searching for the catch before you do anything.

To those who are upset, I guess you learned this lesson the hard way.

nlthor0010 · #28 (**permalink**) 06-08-2008, 07:15 PM

I too was recently charged 14.95 this month after sending mother's day flowers. Usually I stick with 1800flowers.com. But I did cancel my card and will be getting a new one which won't be coming in time for my travel this coming weekend. Is this all I can/need to do or is there more?

nicolawinston · #29 (**permalink**) 06-09-2008, 05:17 PM

I just looked at my bank balance today and noticed a $14.95 check card hold from Easy Rewards. I knew that this was something I hadn't been using so I immediately started checking it out online. I found all these discussions, this one plus several more, talking bout people being scammed after ordering from Proflowers.com, which is eactly what happened to me after I ordered flowers for mother's day. I guess I didn't notice the $1.95. Anyway I went to the website and it wouldn't let me log in using my email address and zip code. So I called them and told them all of this...the girl I talked to was very friendly until she found out i wanted to cancel and a refund. She was still courteous and efficient, but her whole tone of voice changed. Anyway, evidently they've had alot of complaints, because right away she said she'd be happy to cancel and refund my money. I was expecting a big sales pitch or an argument or at least some questioning. But I didn't get any of that. She said she'd cancelled it and gave me a cancellation number. Of course the refund won't take effect for "1-2 billing cycles", which seems ridiculous to me, I've worked in retail and I know how quick and easy it is to refund someone's card. If I get charged again I will make a huge deal out of it, but I guess for now I'm satisfied. Thanks to everyone who posted on here so I knew I wasn't the only one and it wasn't just MY stupid mistake.

nicolawinston · #30 (**permalink**) 06-09-2008, 05:23 PM

I would tend to agree with you on this, because I hate it when people don't take responsibility for their own mistakes...except for the fact that I went back thru my emails for the month since I ordered from Proflowers and there was NOTHING from easy saver, not to mention the fact that when I went to their website, it wouldn't let me log in, asking only for my email address and zip code. So how could I possibly be expected to use this??? It would be different if I had actually gotten something from them in return for my money.

Quote:

Originally Posted by myer0181

I ordered from proflowers yesterday and the $15 dollar off coupon came up. If you READ directly above where you enter your info, it says in CAPS:

"JUST ENTER YOUR E-MAIL ADDRESS AND ZIP CODE AS YOUR ELECTRONIC SIGNATURE AND CLICK YES BELOW TO ACTIVATE YOUR EASYSAVER REWARDSSM MEMBERSHIP AS DESCRIBED IN OFFER DETAILS"

That should be your first clue. Then ask yourself "what am I signing up for to get this coupon?" It says in fine print on the side of the page that you will be charged 1.95 for the first month and if you don't cancel before the end of the month, you will be charged 14.95/mo. thereafter.

I actually did sign up for this service to get $15 off and will cancel before the next charge is made while keeping my coupon. It will be nice cause my Mom's Birthday is in a few weeks.

You should always keep in mind that when you a getting a great deal online, there is always a catch and you should actively be searching for the catch before you do anything.

To those who are upset, I guess you learned this lesson the hard way.

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