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I ordered flowers in the end of April with Proflowers. At check out a ad came up to save 15% on my next purchase if i sign up for easy saver. I declined. Yet somehow i have been charged $14.95 a month since. I called my bank and they said i can fill out a denial form to stop the future charges but have to call easy saver to get my money back. I called easy saver and they promised this months and will try to get last months payments back! I guess I'll have to wait and see. Te easy saver associate told me that i had signed up.I informed her I did not but she insisted I must have been confused about it and had . She had my name, address, home and cell number, and checking account info and I never gave any of this info to easy saver. I also emailed proflowers informing them of the situation and that I will never do business with them agian. I received an email from proflowers assuring me that I authorized the membership by accepting the coupon and giving my zip code. Neither of which I did. I also contacted my state attorney general's office. Thanks to your thread the BBB as well.
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my husband ordered threw pro flowers march 4th 2008 with his card he lost internet the next day and has not had it since. We chose not to pay 200 euro for his internet in the barracks SO i called in last night to find out why my money had been going so fast since we both are penny pinchers
24 hour protection plus march 27th 2008 19.95 easy savor march 28th 2008 14.95 24 hour protection plus april 15th 2008 19.95 easy savor april 17th 2008 14.95 24 hour protection plus may 15th 19.95 easy savor may 17th 14.95 easy savor may 27th 14.95 24 hour protection plus may 28th 19.95 easy savor june 27th 14.95 24 hour protection plus june 28th 19.95 after i realized that easy savor was no 'little news paper' my bad i thought it was going to my husband i asked when it started showing up. I called 24 hour protection plus and you can not reach a rep. it seems to take forever i waited for a hour on some hold BS and finally got fed up, they instantly on the line ask for the credit card number. i said heck no and entered my phone number not registered with mine or my husbands card. We are making a report of fraudulent charges with the bank account today but sadly i did not notice these charges in time. I now will only get paid back the over draft fees of 20.00 MAYBE. and the amount taken from my account but this will take several months. THIS is the same reason why MOST credit card companies will NOT ALLOW you to buy threw 1800flowers because they were having 3rd party problems. now i believe they have a $100.00 limit after 1800flowers was talked to about this problem even though it continues to this day to most innocent people buying flowers for loved ones we are being screwed over by these ridiculous BS companies. i have the following statements along with the letter i am presenting to my bank this week and i will be pressing charges the amount WILL be paid in full if i have to find the owner of 24 hour protection plus and easy savor myself and ... well now i am just getting mean. it never fails for someone in a company or sales to take advantage of the military and the needy. i am disappointed and over all not surprised. NO ONE CAN BUY NICE THINGS AS A GIFT AND NOT BE SCREWED OVER. If i wasnt as un educated (as you may tell by my wording) as i am now i would have become a lawyer at a very low cost for people like us. the screwed and turned down. now we have 100 and 1 things to get done before midnight today and my husband is 6 hrs ahead of me and i wont talk to him in time.Screwed by the green goat again |
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let me just say quote from my husband "i never filled out any form other than the proflowers form to send you flowers. no coupon no anything. i sent the flowers and the charges were there" we never received ANY emails from either company no calls no mail no junk mail no NOTHING a little strange right?
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You may add me to the list of people scamed by Proflower and easy saver. From the best that I can tell once you order flowers from Proflower and they have your CC number and you take the "Discount Coupon" Easy saver gets your info from Proflower and then you start getting billed. If you have been hit by this action from either one of them, PLEASE, complain at the federal level. Also if your bored search the internet for othe places people have made complaints about both these companies( you will be in shock) I have found hundreds of complaints about them both, all dealing with the same subject. They have promised to refund me the money(about 40 bucks), but its not about the money, its about the unethical practice they go about to get it. Proflower stands behind easysaver and sweras that it is the consumers fault. CAn so many people do the same thing wrong????? I hope that this helps someone down the road. Thanks for letting me vent
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I am highly disappointed with ProFlowers for being affiliated with Easy Saver. I thought Pro Flowers to be a reputable company, although Shopping.com only gives them a 3 star rating and there are numerous fraudulent compalints against them. Only...I did not realize this until now. My husband pays all of the bills and never researches my charges....so this went on for a few months, I was charged $14.95 by Easy Saver for some unknown rewards program. I will be the first to pay for something if indeed i use it, but...I had no idea who/what this comapny was. I had never heard of them and I am outraged they have my credit card info. I researched their name online and thats when I found Ripoffreport.Org and 419Legal ...and countless complaints from other innocent consumers such as myself. This is nearly illegal...and my husband who is a talk radio host thinks it would be a great topic for his show. Luckily, AMEX Business takes care of their costumers and took all of the charges off and will not allow Easy Saver to put any future charges on our cards. i informed ProFlowers of my disappointment with their business practice and ethics....we will NEVER do business with them again. Guilt by association!
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Ok so i have been charged about 60.00 dollars and there is a way out i talked to my bank and they said that they are going to send me frad forms to get my money back. but also i asked how to stop it is a pain but the only was is to cancle your card and get a new one. it only takes a week to get a new one that is totally worth not getting charged. that way when easy saver tries to charged to your account they cant bec the card will not go through.
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I recently noticed a charge for $14.95 on my visa credit card which when I checked went back to February. The 800-355-1837 nos is only available Monday-Friday 9-5:30 EST, so I have to try back on Monday. My credit card company said they have gotten a lot of complaints about this service. Upon research it appears that this is linked to a purchase of flowers I made with ProFlowers for Valentines Day this past year. I am not sure how I ended up getting a recurring charge as I don't intentionally ever sign up for recurring deals or bargains or discounts. I'm not the least bit happy and will work to get this off of my credit card immediately. Has a complaint about this company been filed with the Attorney General's office?
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I too like you are getting a $14.95 recurring charge from Easy Saver. I just noticed being charged $71.88 by freeshipping.com which apparently was linked to the proflowers coupon of click here for a rebate on your shipping. I just got off the phone with them and they repeated all the security questions I had done on the proflowers order, they did however cancel my subscription and refund back $65, they claim they are members of the BBB, my response was that doesn't mean you are a reputable business. I have not had success in contacting easy savers though.
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Add me to the list of scamed. Same story same deal. My credit card company reversed the charges and the girl even said she had a "short cut" on her screen for Easy Saver / Pro Flowers scams. Never again will I buy from Pro Flowers.
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*You can add me as well to the BS~ed by Proflowers/Easy Saver Scam list as well.
I am 24year old & bought flowers for my mother for mothers day! Well I couldn't get flowers for my mother with out getting them for my grandmother. When I was done confirming my mothers order. I totally remember seeing the little pop-up that said " Receive a ?% discount". Perfect, I thought I can get Grandma's for less & Being a college student (on a really tight budged) I was like AWESOME, Less money the better, right! *Everything comes with a price my mom says! I got my $10 discount & Paid over $150.00 for it! Yeah I learned my lesson alrtight, READ THE FINE PRINT! Yeah my mom also says that one ! Thats probably why she has a lot of $money & I'm always broke. *It's just so sad now a days that you don't know who to trust & there are so many "What Can You Do For Me People" Out There! Any Way they can get ahead of the game! But I'm learning that It's really not how much money you have, but How Happy You Are! Don't Get Me Wrong, Money Does Help!$! *One question I have for everyone: Has anyone reported these people to the Better Business Bu.?? *The Outcome For Me: I called up my bank & they could only give back maybe $44 Buck, I called Easy Savers & they said they would cancel & try to refund me!<I'll believe it when I see it! Ha.. Ha..> I also am calling up Proflowers and yelling at them (I know it's not nice to do that, but I'll make me feel better ) & Filling a report with the BBB. *By the way I researched this on Google and there are tons & tons of people in our shoes, going thru the same Exact thing (It helps to know your not alone) Though I would not wish this on ANYONE! *The only reason why I joined this Website thing is, because of this Blog! * I Believe everything happens for a reason, even the not so Good Stuff! Let Go & Let God~ Thats the only way I can handle this! Before I explode at someone! Thank You all for letting me vent & tell me storey!
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