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02-08-2008, 12:48 PM
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Proflowers.com Easy Saver
I recently had 14.95 charged to my credit card account under Easy Save EasySaver. Phone number: 800-355-1837. When you call it, they say it is unavailable. Doing research, I have found this bill will come up monthly, until you stop it.
After you place an order with Proflowers, they send you an email from Easy Save, advertising a bunch of free stuff, including shipping. After they started asking for all types of information, I stopped, never entered any details. MEANING for them to bill my account, Proflowers had to give them my account infromation. Advice: Their flowers suck and their scammers. Don't give these cheats business. 
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02-08-2008, 01:06 PM
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Please make clear this report if concerns "Proflowers" or "Easy Saver" because are 2 different companies.
For "Easy Saver" i found only one complain possibly yours. Can you tell us why they charged you? Are you registered somewhere ? Under what terms and conditions you have accepted registration? Your post will be moved under the same title in proper section. If there will not be any answer this post will be conidered "accusation without any evidence" .
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02-12-2008, 06:11 AM
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yup - they are fraud
I placed a order for flowers on Feb 4th, 2008. I explicitly asked my credit card
not to be shared on the account. After I did the checkout there was a popup for a 15 % discount. I clicked this and entered my email address and zipcode. I was immediate signed up with a company called Easy Saver. I found this to be a bad selling practice by Pro Flowers. I immediately called Pro Flowers and told them I did not want to do business with them and to cancel my order. They did so prompt. I also asked them to not share my personal information with any third-party. I was ensured after a followup phone the next day that this was done. A week later when reviewing my credit charge statement I noticed a charge of $1.95 on Feb 5th from easy saver. I believe proflowers shared my credit card with easy saver. This was fraudulent.
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02-12-2008, 01:12 PM
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mojo and jolly57
None of you gives an answer to the question Quote:
Please reply.
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02-12-2008, 01:37 PM
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fraud
I don't know, I am waiting until 9 to call the number listed on the statement. Going back throu, they have been charging me since last july, and I don't know why.... i have done business through pro flowers, but never used the card that has these charges on it for proflowers.
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02-12-2008, 02:17 PM
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pro flowers and fraud
I just got a hold of the company, she told me that when I bought flowers from pro flowers, i was given a 10% Discount coupon. When i went to use this, i put in my information for easy saver plan, which i was not aware of, because i was having trouble using the coupon. This is all I thought I was using. I told her that the plan was never used because I didn't know it was there. She asked me why I did't call sooner. My husband gets the bills and pays them, He just brought it to my attention last night. When I pulled all the other bills, they have charged us since july. She told me she was only authorized to charge back two months, so they now have 5 months of my money for something I didn't know was there. I will not ever do business with proflowers again, and I will telll them why. How businessess take advantage of people is unbelieveable. I honestly thought I was going through a process of getting my 10 % coupon and it ended up costing me $74.75.
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02-12-2008, 02:23 PM
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easy saver fraud
I just wanted it to be clear that when I filled in my information I thought I was doing this to get my 10% discount coupon. I didn't realize it was for the easy saver program. I had no idea this existed. In fact i emailed proflowers this time frame and told them that I was having trouble getting my coupon and they told me to call them next time I wanted to order and they would help me, so I never needed to go any further with this, and havnt ordered from them since. It looks like I won't ever order from them again because they have a set up that allows customers to get sucked into something they aren't aware of.
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02-12-2008, 02:29 PM
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Dear jolly57
Quote:
A Discount coupon does not ask you to complete such info. If contains something like this first of all you must send a written complain to "Easy Saver" asking refund for all charges and copy this to Pro-Flowers and BBB. You must also inform your credit card that you do not accept any other charge from "Easy Saver".
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02-12-2008, 08:44 PM
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They got me too!!!
I just purchased flowers for Valentine's Day last week from ProFlowers. I too had a charge of $1.95 to my credit card this morning that said EasySaver (Phone number 800-355-1837). I called and got through to them. They told me that when I purchased from Pro Flowers that I signed up for Easy Saver Rewards program. I was not aware of signing up for ANYTHING. I did get the girl to cancel my "subscription" and will only be out of $1.95. Guess that's not too bad, but still bad enough.
However, I would have to disagree about the flowers from ProFlowers. My husband has sent me flowers for the past 5 years from them and never had any troubles. Four shipments were roses and one was a beautiful vase of various lillies. Each time my flowers lasted for 2-3 weeks (most unusual for roses) and all I did was put in the packet of food ProFlowers sends. I highly recommend ProFlowers, but I think it is sad that they scam you with this EasySaver deal.
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