I've bought and tried to buy a few items from different sellers there. I ordered some XP OEM discs and they are counterfeit with volume licenses, and only work with volume licenses. After I escalated the dispute, even though they have a stated policy about not allowing counterfeits on their site, they are only offering me 30% refund and saying that if I return them I can get a full refund, even though I explained to them it's illegal to ship them.
I also ordered some pocket PC's which the seller got the price wrong on, and offered to ship me less than what I ordered. It took a while but I got cancelled and got my refund.
I ordered 5 8GB SD cards that I was going to bundle with the pocket PC's, and I tried to cancel the order, which the guy said 'sorry, they were already shipped'. This was on the 17th, but the actual shipping date was the 20th. I said fine, I have some uses for 8GB cards, and because they were $18 USD each, it seemed like a reasonable price for the cards.
I got sent some counterfeit Kingston cards, and none of them worked in 4 different devices. I offered to reuturn them, and got the address of a drop shipping company which has a website, it is called microsourcing. They would only accept express post shipping, which would cost me about $56 CAD, and at this point I was pretty fed up.
Once I found out what the company was I would be returning them to, I got their phone number and called them on skype. After arguing with the guy for about 20 minutes trying to get a full refund without returning the garbage cards, I got even more fed up. I confirmed that he was at the location on their website and that the goods shipped from there, and then threatened to call the police on them. I got a full refund instantly.
So I have some tips:

Be prepared to take a lot of risks trying to get anything worthwhile at real wholesale prices.

Never use Western Union, ever. Only use Paypal or credit card, though I wouldn't trust them with your CC information.

Paypal won't help you except for ebay purchases, though they do have a way to report the website that sold you counterfeits, though that probably won't get your money back. The best you could hope for is for paypal to remove DHgate's account.

DHGate's policy is meant to lull you into a false sense of security.

Finally, do what you can to stop these people. You can report them to the FBI, run a whois search on their domain name and try to notify the hosting service of the fraudulent activity, report them to paypal, see what kind of action can be taken through the companies that make the real items you tried to order (ie. microsoft has a way to send them the fakes and possibly get genuine advantage kits for free, and they'll investigate the seller, send cease and desist letters, etc.).

Do what I did, find out their address and phone number before stating it's too expensive to return the garbage items. Call them and act like you're negotiating. Confirm that they are where they say they are, and then threaten to call the police. They know what they're doing is illegal.
I'm still debating to call the police there anyway.


After researching a lot of these so-called 'wholesale' websites, the prices are BS, and price isn't a way to verify authenticity, neither is a picture. Be prepared to do a lot of research and possibly find nothing worthwhile.