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I received a reply email from customer service at wholesaleclearing.com. It reads as follows:
I apologize for the delay in shipping your DFI LANPARTY UT NF590 SLI-M2R/G AM2, I have already authorized a full refund through alertpay.com, please allow 7-10 business days for the refund to be reflected on your account. I apologize for the delay your full refund has been authorized, we are in the process of shutting down our website and have been having a clearance sale on a first come first basis. Thank you for being patient & understanding. Since I had closed my AlertPay account, I emailed them back and told them I could not accept the refund they sent and gave them an alternative email for a new account I had opened. Within 3 hours, I received a reply back and I had the full amount I paid waiting for me in my AlertPay account. I am waiting for the check they are supposed to snail mail me to arrive. |
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The site is still on and their mail sounds that try to earn time.
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__________________
Better safe than sorry
Last edited by Mercenary : 03-31-2008 at 05:54 PM. |
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I will certainly let you know what happens. From the time that I initially emailed them, when I first placed my order, it had been about 13 days. I am expecting my refund check in the mail within the next few days from AlertPay. The site, wholesaleclearing.com has already refunded the money into my AlertPay account, I am just waiting for the check I requested to arrive.
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This website claims to have 23 units of a very scarce discontinued item that I want to buy one unit of as soon as possible.
The BBB has no complaints from this company, maybe simply because the company is too new. From what I have read on this thread, I probably should not order the item, but I would like to know if anyone here has any more information about this operation. EDIT: From looking for the same item through the website's site map, I just found a listing for the item at a lower price with allegedly 154 in stock. It is all surreal. Last edited by rahasyavadi : 05-03-2008 at 05:57 PM. |
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I would not recommend doing business with this company. Everyone keep posting updates on your success/failure with the company as it will be helpful to all of us. |
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I placed an order with them on 5/5/2008 for $86.52 before I had read this message board. I normally conduct research on the company prior to placing online orders. I emailed them yesterday requesting a refund because they had not shipped the item and their policy on their website says you can request a full refund if item is not yet shipped. I told them I found a similar item from a local store for much less. I emailed them and received a response in within a few hours. As of today 5/7/2008 wholesaleclearing.com has already refunded the money into my AlertPay account and like shadowcat22 I am expecting my refund check in the mail within the next few days from AlertPay.
shadowcat22 have you received your refund check? |
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Anyway, if anyone is having issues contacting them, he is in the office today (name is Mark) |
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