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I wanted to play the lotto because the jackpot was big but I was on a holiday so I did it through trillionario.com. They were quick to get my money and contaced me immediately when I first asked a few questions before I signed up. Now, after the first subscription has expired, they are charging my card without my consent after I specifically asked to have my account set to NOT AUTO RENEW. This was confirmed by Rebecca Gold from United Messenger Service, Inc. (UMSI) who handles the trillionario.com services. Here is Rebecca Gold's email reply to me...
Dear Mxkx, Thank you very much for contacting us at Online Lottery - Powerball, Mega Millions, Super Lotto, California, New York, Florida, Power Ball, Megamillions - Online scanned lottery tickets Per your email, I have marked your subscriptions to NOT AUTOMATICALLY RENEW. That means your subscription(s) will automatically cancel once the last ticket has been played and will not renew again unless you email us and tell us specifically that is what you want to do. We want nothing more than for you to trust us and know that our goal is to make you happy and to be our next OVERNIGHT MILLIONAIRE! GOOD LUCK!!! I hope you win! Best regards, Rebecca Gold rebecca@trillonario.com Customer Service United Messenger Service, Inc. (UMSI) Phone: +1 (310) 697-3608 Fax: +1 (978) 246-5528 Ticket Details =================== Ticket ID: 18229 Department: Support Trillonario Priority: Low Status: Closed Last edited by duey101 : 11-17-2007 at 08:00 AM. |
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I wanted to play the lotto because the jackpot was big but I was on a holiday so I did it through trillonario.com. They were quick to get my money and contaced me immediately when I first asked a few questions before I signed up. Now, after the first subscription has expired, they are charging my card without my consent after I specifically asked to have my account set to NOT AUTO RENEW. This was confirmed by Rebecca Gold from United Messenger Service, Inc. (UMSI) who handles the trillonario.com services. Here is Rebecca Gold's email reply to me...
Dear My Name, Thank you very much for contacting us at Online Lottery - Powerball, Mega Millions, Super Lotto, California, New York, Florida, Power Ball, Megamillions - Online scanned lottery tickets Per your email, I have marked your subscriptions to NOT AUTOMATICALLY RENEW. That means your subscription(s) will automatically cancel once the last ticket has been played and will not renew again unless you email us and tell us specifically that is what you want to do. We want nothing more than for you to trust us and know that our goal is to make you happy and to be our next OVERNIGHT MILLIONAIRE! GOOD LUCK!!! I hope you win! Best regards, Rebecca Gold rebecca@trillonario.com Customer Service United Messenger Service, Inc. (UMSI) Phone: +1 (310) 697-3608 Fax: +1 (978) 246-5528 Ticket Details =================== Ticket ID: 18229 Department: Support Trillonario Priority: Low Status: Closed Last edited by duey101 : 11-17-2007 at 08:21 AM. |
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A few days later they charged my card after I explicitly told them not to do so...
Transaction confirmed Thank you for renewing your Trillonario.com subscription. This is the confirmation of your purchase. If you paid with a credit card you will see a charge from United Messenger Service, Inc. (UMSI) on your monthly statement. United Messenger Service, Inc. 811 N. Catalina Avenue, Suite 2112 Redondo Beach, California 90277 Tel: (310) 697-3608 Fax: (978) 246-5528 Your order number is: 299xxxx Item Subscription details Price Mega Millions 1 months 12 games USD $ 39.95 Total USD $ 39.95 * First Name My Name * Last Name My Last Name * Email my email address * Phone +111111111111 Mobile + 77777777777 * Birthdate My DOB Visa Card Holder First Name Dxxaxe Card Holder Lastname Mxaxxe Credit Card Number ************7015 Expiration Date 8 - 2016 Copyright ? 2005-2007, TRILLONARIO.COM - All rights reserved. Trillonario.com sells a messenger service to play Powerball, Mega Millions (Megamillions), California Super Lotto Plus, New York Lotto, Texas Lotto, Florida Lotto, Euromillions, El Gordo de la Primitiva y Mega Sena. Last edited by duey101 : 11-17-2007 at 08:21 AM. |
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I have sent them email twice a day, four days in a row asking this be corrected, not one reply. I sent the message to these people below and nobody from TRILLONARIO.COM has replied to me, however they do keep sending me email notices for jackpots and they keep sending me tickets I did not order or agree to pay for. These are the customer service reps for TRILLONARIO.COM, none of whom reply to any email I have sent in regards to UNAUTHORIZED CHARGES to my credit card!
United Messenger Service, Inc. 811 N. Catalina Avenue, Suite 2112 Redondo Beach, California 90277 Tel: (310) 697-3608 Fax: (978) 246-5528 Rebecca Gold rebecca@trillonario.com Customer Service United Messenger Service, Inc. (UMSI) Phone: +1 (310) 697-3608 Fax: +1 (978) 246-5528 Pam Vanderbilt Customer Service info@trillonario.com Online Lottery - Powerball, Mega Millions, Super Lotto, California, New York, Florida, Power Ball, Megamillions - Online scanned lottery tickets Lorena Martinez lorena@trillonario.com Customer Service United Messenger Service, Inc. (UMSI) Phone: +1 (310) 697-3608 Fax: +1 (978) 246-5528 Last edited by duey101 : 11-17-2007 at 08:20 AM. |
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If you have had the same experience which I am sure many have, please post your experiences here. These SCAM artists should not be allowed to do this to consumers and the more people who expose it, the better for consumers. My advice now, after learning the hard way, if you want to play the lottery, go to a retailer and buy the ticket yourself. These online lottery companies are all overseas and they can't really be prosecuted and they know it. This is why they will charge your card without permission, they know you can't really do anything.
Last edited by duey101 : 11-17-2007 at 08:20 AM. |
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Dear duey101
Welcome to this forum. According your first post they have confirmed that your subscription is not renewable. Inform urgently your bank to reverce any unothorissed charges and you have to ask for help for fraud action from local authorities. |
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If you don't believe they are a scam just read my post, more than 5 days later they still will not reply to my email after they illegally charged my credit card. I sent email to every customer service rep they have 6 times already, NOBODY ANSWERS! When you try to cancel your subscription they just charge your card anyway. I am sure this has been the case for many people like me.
Last edited by duey101 : 11-17-2007 at 08:11 AM. Reason: typo |
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