Orange Savings Bank in the grip of a Phishing Scam
Photo by: Jef Poskanzer
Orange Savings Bank is fighting off a phishing scam attack that has besieged it for the last three months. The bank has been flooded with calls from customers who got anxious after receiving telephone calls and emails saying their accounts may have been compromised. It is having a harrowing time reassuring its customers that communication they received are only part of a cheap scam trying to make them reveal their personal information.
After an investigation, the bank has revealed how the scam attempts to get customer information. The scam is using two different emails for the purpose. The first email informs customers that some suspicious activities have shown up in their accounts. This email then asks them to call up a certain number to ascertain whether their accounts are intact. When customers call up, fraudsters ask them to reveal confidential account information on the pretext of verifying their ownership of the account.
The second email informs recipients of a general scam attack against the bank. As a part of the process of upgrading its security, it asks them to submit their account details at a link given in the email.
After getting their hands on the account details of the bank’s customers, fraudsters use the data to open new accounts or to conduct illegal transactions using these accounts. Ultimately, it is the bank’s customers who bear the brunt of the scam.
While Orange Savings Bank President, Stephen Lee, is frustrated at the amount of resources the scam is draining from the bank, he stated that the bank, together with the FBI, will do what it takes in saving its customers from the scam.
The bank has urged its customers to call at 883-3563 to obtain more information on the scam.
Source: Kfdm.com
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June 25th, 2008 at 8:16 am
I will no longer use Orangesavings. Orange Savings is the only banking facility that I have ever used. In the aftermath of this scam, I was highly dissappointed to find that my money is not safe at Orange Savings and the insensitivity of the employers of Orange Savings bank. I will be removing all of my finances from this bank and no longer use this facility. Futhermore, I will let everyone that I know and anyone ever interested in using this bank that their money will not be safe there or insured.
July 16th, 2008 at 6:58 am
We have had a deposit account with National City bank in Buffalo Grove Illinois for longer than I can remember. We recently noticed that our deposits were not showing up until long after we deposited the funds. We have a small vending machine business and almost everything we make (cash) goes into the same savings account at National. The deposits have been showing up as late as 30 days after the deposit. The account has a substantial amount of money in it but we don’t need it for anything, so we have not been worried.
However, my husband called National City to find out why the deposits were taking so long to post. They explained that the bank was having some issue and going through some changes and it is a temporary problem. This frightened us, so we started reading about National City on the web. We began to realize that National City Bank is in danger of bankruptcy and if not bought will fail. We also found out that their FDIC coverage may not cover all of our deposits, in all of our accounts.
We decided to remove all our money and equity loan to a bank other than National City. Closing our equity line with them was easy because it had a zero balance. we simply opened a new line at Chase and closed the National City line. However, moving our savings and other accounts turned out to be very difficult. We wanted to get a certified check for the funds, so we set up an appointment with National City to do.
We went in for our appointment only to find out that the bank could not cover our withdrawal. We were told that the bank was having some small and temporary solvency issues and we would be notified when they could either transfer funds or give us a check. I asked if there was any sort of a problem with our account or had we done something wrong. They politely told us they only wished they had more customers like us.
However, it has been almost a month and they have not produced our funds. We have started now working with the Attorney General in Illinois to try to recover our retirement savings. It is apparent that National City is going bankrupt and unless they are bought or bailed out we cannot get our money. We are scared to death that National City will loose both our retirement and the money set up in trust for our mentally handicapped adult child. Does anyone have any advice?!
August 5th, 2008 at 3:13 pm
I know. Been working with Yahoo all day to take down the sites. Every time we squash one, they change the TLD.
Now that they ran out of domains, they host it on spedition-cot.de.
I email the host and hopefully by morn it will be down as well.
Matt
http://opencubicle.net/
August 8th, 2008 at 10:51 am
Well, all the pages are gone. I suspect and new site and email link will be rolling out later. It’s sad they lost Alisha as a customer. I guess the same may happen with EPPICard.
.
August 12th, 2008 at 3:57 am
@ Alisha…
Sorry to hear about your experience with the scam…Unfortunately, banks can hardly do anything about these scams except for staking out and alerting their customers…
Thanks for dropping by and taking the time out to leave a comment…
Best Wishes!
August 12th, 2008 at 4:04 am
@ Matt…
Great work on the scam websites…That should be it as far as this scam is concerned…
Thanks for dropping by and taking the time out to leave a comment…
Best Wishes!
August 16th, 2008 at 11:10 am
Attn: Orange Saving Bank & Ing Bank, Fraud department. I received comfirmation that both of you had opened an account for me. I immediately e-mailed by reply stating that I did not request any form of bank account, credit card or any other form of bank service. That email was returned to me as undeliverable and I started looking for your business address and came upon this web site. Please cancel, remove and do not set up any form of banking relationship with me, Michael Sandground, my wife Phyllis F. Sandground, or our business Sandground Properties.
Yours truly
M. Sandground.
November 17th, 2008 at 7:13 pm
I still don’t understand why everyone doesn’t know not to give out personal information to someone about their account. This seems so obvious to me.